FitFilter

Support centre

Before you order

Send the full code on your existing filter and your refrigerator model through our contact form. We can review your reference before you choose.

Order or delivery questions

Include your order number, the checkout email address and a description of the issue. Do not send payment passwords or card details.

Returns and product concerns

For a damaged, incorrect or defective item, explain the problem and keep the packaging and label while we review it. Stop using a leaking or damaged filter. Please wait for instructions before paying to return anything.

Read the full returns and refunds policy.